Privacy policy
How SyncMinds IT collects, uses and protects personal information.
This privacy policy explains how SyncMinds IT ("we", "us") collects, uses and protects personal information when you use this website.
Information we collect
- Information you provide: your name, phone number, email address, company, message and any details you share through our forms, chat assistant or email.
- Technical information: IP address, browser and device type, pages visited, time spent and the website or advertisement that referred you.
- Cookies and similar technologies: used for analytics, remembering preferences and measuring advertising.
How we use your information
- To respond to enquiries and provide quotes and services
- To send emails you have agreed to receive (you can unsubscribe at any time)
- To improve our website and services
- To measure and improve our advertising
- To meet legal obligations
Chat assistant
Messages you send to our website chat assistant are processed by our AI provider to generate replies and are stored so our team can follow up and improve answers. Please don't share sensitive personal information in chat.
Advertising and analytics
We may use Google Analytics, Google Ads, the Meta Pixel and the Meta Conversions API. These services may receive information such as pages visited and, when you submit a form, hashed contact details to measure advertising results. You can control cookies through your browser settings and, where shown, our cookie banner.
Sharing
We do not sell your personal information. We share it only with service providers who help us run our business (hosting, email, analytics, advertising and AI providers) or when required by law.
Data retention and security
We keep personal information only as long as needed for the purposes above and protect it with reasonable technical and organisational measures.
Your rights
You can ask us to access, correct or delete your personal information, or to stop marketing emails, by contacting us through our contact page. Depending on where you live, you may have additional rights under laws such as India's Digital Personal Data Protection Act or the GDPR.
Changes
We may update this policy. The latest version will always be on this page.
Please review this policy with your legal adviser before publishing.
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